Privacy Policy

Seventones ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Personal Information We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, and payment information (including email address and phone number).
  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your orders.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services based on the preferences you have shared with us.
3. Third-Party Technologies & Tracking

To provide a premium and personalized shopping experience, we utilize industry-standard tracking technologies:

  • Pixels & Secure Ad Matching: We use tools such as the TikTok Pixel, Meta (Facebook) Pixel, and Google Analytics to understand how our customers interact with the Site and to deliver relevant promotions. To match profiles securely, we may share encrypted, hashed (anonymized) customer identifiers (such as scrambled email addresses or phone numbers) and general cart interactions with our ad partners. This data is fully scrambled prior to transmission, ensuring your readable contact details are never exposed and there is zero risk of data leakage.
  • Service Providers: We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store.
  • Logistics: Your shipping details are shared with our trusted courier partners (such as PostEx and related aggregators) solely for the purpose of delivering your "Seventones" ritual to your doorstep.
4. Digital Marketing

We may use your email address to send you updates regarding new formulations or exclusive offers. We do not engage in SMS marketing. You may opt out of our email marketing at any time by clicking the "Unsubscribe" link in any of our communications.

5. Cookies

We use cookies to enhance your browsing experience. These are small data files that are placed on your device or computer and often include an anonymous unique identifier. They allow us to remember your cart items and understand your site preferences. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Site.

6. Age of Consent

By using this site, you represent that you are at least the age of majority in your province or state of residence. Given the clinical nature of our formulations, our Site is intended for use by individuals aged 18 and older.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Contact Us

For more information about our privacy practices, or if you have questions or a complaint, please contact us by e-mail at Seventonesinfo@gmail.com or by mail using the details provided below:

Seventones
Green Town, Faisalabad,
Punjab, Pakistan.